Step-by-Step Email Deliverability Testing Process

Blog 20 min read

​You know what keeps us up at night? The thought of someone spending hours crafting the perfect email campaign, only to have it vanish into the spam folder abyss.

Email deliverability testing is the process of checking whether your emails reach actual inboxes by analyzing authentication records, spam scores, sender reputation, and content quality. It involves sending test emails through specialized tools that simulate how major email providers like Gmail, Outlook, and Yahoo evaluate your messages before deciding inbox placement.

Here's what frustrates us most about email marketing: you can have the best subject lines, beautiful design, and killer offers, but if your emails aren't landing in the inbox, none of that matters. We've seen businesses lose thousands in revenue because they assumed their emails were reaching customers when they weren't.

The good news? Testing your email deliverability isn't complicated, and most of the tools you need are completely free.

In this guide, we'll walk you through exactly how to test your email deliverability step by step. You'll learn how to check your spam score, verify your authentication records, monitor your sender reputation, and identify what's causing your emails to land in spam folders instead of inboxes.

By the end, you'll know exactly where your emails are landing and what to fix to improve your inbox placement rate.

What Is Email Deliverability Testing?

Email deliverability testing measures your ability to reach real inboxes. Think of it like a health checkup for your email campaigns.

When you run a deliverability test, you're essentially asking: "If I send an email right now, will it reach my subscribers' inboxes, or will it get blocked, bounced, or filtered into spam?"

The testing process examines multiple factors simultaneously. It checks your email authentication setup (SPF, DKIM, and DMARC records). It analyzes your sender reputation and domain reputation. It scans your email content for spam triggers. It verifies you're not listed on any blacklists.

Most email deliverability testing tools work by having you send a test email to a special address they provide. Their system then analyzes that email from every angle, just like Gmail or Outlook would.

Within minutes, you get a detailed deliverability report showing your spam score, authentication status, content issues, and inbox placement predictions.

The average email deliverability rate is around 85%, which means roughly 15% of emails never reach their intended destination.

Average deliverability is ~85%—about 1 in 6 emails never arrive.

Why Test Email Deliverability?

We'll be honest: most marketers don't test their email deliverability until something goes horribly wrong. Their open rates suddenly tank. Their unsubscribe rates spike. Customers start complaining they never received important emails.

By then, the damage is already done.

Testing your email deliverability before launching campaigns prevents these disasters. It catches authentication problems before they hurt your sender reputation. It identifies spam triggers in your content before thousands of emails land in junk folders.

Protect Your Sender Reputation

Your sender reputation is like your credit score for email. It determines whether email providers trust you enough to deliver your messages to inboxes.

Every time you send emails that bounce, get marked as spam, or have low engagement, your sender reputation takes a hit. Once damaged, it takes weeks or months to rebuild.

Regular deliverability testing helps you maintain a strong sender reputation by catching issues early. You can fix problems before they accumulate and damage your standing with major email providers.

A score above 70 on Sender Score is considered good for domain or IP reputation.

Sender Score guideline: 70+ is considered good reputation.

Improve Your Email Marketing ROI

What's the ROI of emails that never reach the inbox? Zero.

When your emails land in spam folders, you're essentially throwing money away. You're paying for email service providers, list management tools, and design resources, but your messages aren't reaching customers.

Deliverability testing maximizes your email marketing investment. Better inbox placement means higher open rates. Higher open rates mean more clicks. More clicks mean more conversions and revenue.

Identify Technical Problems Early

Sometimes your email deliverability suffers because of technical configuration errors you didn't even know existed.

Maybe your SPF record isn't set up correctly. Maybe your DKIM signature is failing. Maybe your domain got listed on a blacklist without your knowledge.

Deliverability testing surfaces these technical issues immediately. You don't have to guess what's wrong or wait for symptoms to appear in your campaign metrics.

How Email Deliverability Testing Works

Now that you understand why deliverability testing matters, let's look at what actually happens when you run a test.

The process involves several layers of analysis that simulate how real email service providers evaluate your messages.

Authentication Verification

First, the testing tool checks whether you've properly configured email authentication protocols. This includes verifying your SPF, DKIM, and DMARC records.

SPF (Sender Policy Framework) tells receiving servers which mail servers are authorized to send emails on behalf of your domain. DKIM (DomainKeys Identified Mail) adds a digital signature to your emails that proves they haven't been tampered with in transit.

DMARC (Domain-based Message Authentication, Reporting, and Conformance) tells receiving servers what to do when emails fail SPF or DKIM checks.

Missing or misconfigured authentication records like SPF, DKIM, and DMARC are a leading cause of emails being flagged as spam.

Misconfigured SPF, DKIM, or DMARC is a top reason emails hit spam.

Spam Score Analysis

Next, the tool analyzes your email content to calculate a spam score. This involves scanning for common spam triggers like excessive capitalization, too many links, misleading subject lines, or suspicious attachments.

The spam score typically ranges from 0 to 10, with lower scores indicating less likelihood of being filtered. Different spam filter algorithms use different criteria, so comprehensive testing tools check against multiple spam filters.

Blacklist Checking

Testing tools also check whether your sending domain or IP address appears on any major email blacklists. These are databases of known spam sources that email providers reference when deciding inbox placement.

Being listed on blocklists can significantly reduce inbox placement rates.

Blocklist listings can tank inbox placement until you’re delisted.

​Getting delisted from blacklists can take days or weeks, so catching this early through regular testing is crucial.

Inbox Placement Simulation

Advanced deliverability testing tools simulate how your emails will perform across different email service providers. They send test emails to seed addresses on Gmail, Outlook, Yahoo, and other major platforms.

Then they check whether those test emails landed in the inbox, spam folder, or promotions tab. This gives you real-world insight into inbox placement before you send to your actual list.

Key Factors That Impact Email Deliverability

Understanding what affects email deliverability helps you interpret your test results and know what to fix.

Multiple factors work together to determine whether your emails reach inboxes. Some you can control directly. Others require consistent effort over time to improve.

Sender Reputation and Domain Authority

Your sender reputation is the single most important factor in email deliverability. Email providers track how recipients interact with your emails over time.

High engagement rates (opens, clicks, replies) signal that you're sending valuable content. Low engagement, spam complaints, and high bounce rates signal the opposite.

Domains with poor reputations can see inbox placement rates drop below 50%.

Poor domain reputation can drop inbox placement below 50%.

​Building sender reputation takes time and consistent good practices. You can't fake it or buy your way to a better reputation.

Email Authentication Status

Proper authentication proves to receiving servers that you're a legitimate sender and not a spammer impersonating your domain.

Without SPF, DKIM, and DMARC properly configured, email providers have no way to verify your emails are authentic. Many will automatically filter unauthenticated emails to spam or reject them entirely.

Authentication failures (SPF, DKIM, DMARC) are among the top reasons for emails being rejected or sent to spam folders.

Setting up authentication records is technical but necessary. Most email service providers offer documentation or support to help you configure them correctly.

List Quality and Engagement

The quality of your email list directly impacts deliverability. Sending to invalid addresses, spam traps, or unengaged subscribers damages your sender reputation.

High bounce rates often indicate outdated or invalid contacts.

This is exactly why we built mailfloss to automatically remove invalid email addresses before they cause problems. Our tool runs over 20 verification checks on each address and even fixes common typos in domains like Gmail, Yahoo, and Hotmail.

Clean lists with engaged subscribers get better inbox placement. Lists full of dead addresses and disengaged contacts get filtered more aggressively.

Email Content and Design

The content of your emails matters too. Spam filters analyze subject lines, body text, images, links, and formatting to identify potential spam.

Common spam triggers include: excessive use of sales language, all caps subject lines, too many exclamation points, misleading subject lines that don't match body content, suspicious shortened URLs, and missing or hidden unsubscribe links.

Well-designed emails with valuable content naturally avoid most spam triggers. Focus on serving your subscribers first, and spam filter compliance usually follows.

Understanding SPF, DKIM, and DMARC Authentication

Let's break down these authentication protocols in plain English because they're absolutely critical to email deliverability testing.

Think of email authentication like the security measures at an airport. SPF is like your boarding pass. DKIM is like your passport. DMARC is like the security checkpoint that checks both and decides whether to let you through.

SPF (Sender Policy Framework)

SPF is a DNS record that lists which mail servers are authorized to send emails for your domain.

When a receiving server gets an email claiming to be from your domain, it checks your SPF record. If the sending server is on your authorized list, the SPF check passes. If not, it fails.

Setting up SPF involves adding a TXT record to your domain's DNS settings. The record typically looks something like this: "v=spf1 include:_spf.google.com ~all"

Most email service providers give you the exact SPF record to add for their service.

DKIM (DomainKeys Identified Mail)

DKIM adds a digital signature to your emails. This signature proves the email content hasn't been altered in transit and verifies the sender's identity.

When you send an email with DKIM enabled, your mail server adds an encrypted signature to the email header. The receiving server uses your public DKIM key (published in your DNS records) to decrypt and verify this signature.

If the signature matches, the DKIM check passes. If the content was tampered with or the signature doesn't match, it fails.

DMARC (Domain-based Message Authentication)

DMARC ties SPF and DKIM together and tells receiving servers what to do when authentication checks fail.

Your DMARC policy might tell servers to quarantine (send to spam) emails that fail authentication. Or it might tell them to reject those emails entirely. Or it might tell them to do nothing but send you reports.

DMARC also provides visibility through reports showing who's sending emails claiming to be from your domain. This helps you spot spoofing attempts and configuration issues.

Setting up all three authentication protocols is essential for good email deliverability. Any deliverability test you run will check whether these are properly configured.

How to Test Your Email Deliverability (Step-by-Step)

Okay, enough theory. Let's walk through exactly how to test your email deliverability right now using free tools.

We'll cover the complete testing process from start to finish.

Step 1: Check Your Email Authentication Records

Start by verifying your SPF, DKIM, and DMARC records are properly configured.

Go to MXToolbox and use their free SPF, DKIM, and DMARC lookup tools. Enter your domain and check each record.

The tool will tell you if records are missing, misconfigured, or set up correctly. If you see any errors, you'll need to fix them in your DNS settings before continuing.

Step 2: Send a Test Email and Get Your Spam Score

Next, use a spam testing tool to analyze your actual email content and get a spam score.

Go to Mail Tester and copy the unique test email address they provide. Send your actual marketing email (the one you plan to send to subscribers) to this test address.

Within seconds, you'll get a detailed spam score report. The tool checks your authentication, analyzes content for spam triggers, verifies your sending server isn't blacklisted, and predicts inbox placement.

Aim for a score of 8/10 or higher. Anything lower indicates issues you need to address.

Step 3: Run a Blacklist Check

Check whether your sending domain or IP address appears on any major email blacklists.

Go back to MXToolbox's blacklist check and enter your domain or IP address. The tool checks over 100 different blacklists instantly.

If you're listed on any blacklists, the report will show which ones and provide delisting instructions. Getting delisted usually involves submitting a request and proving you've fixed whatever caused the listing.

Step 4: Test Inbox Placement Across Email Providers

Use seed list testing to see where your emails actually land across Gmail, Outlook, Yahoo, and other major providers.

Tools like GlockApps and Mail Genius offer free trials that let you send test emails to seed addresses across different providers.

The results show exactly where your emails landed: inbox, spam, promotions tab, or blocked. This real-world data is invaluable for understanding your actual deliverability performance.

Step 5: Analyze Your Results and Create a Fix Plan

Now compile all your test results and identify what needs fixing.

Look for patterns. Did your emails land in spam on Gmail but not Outlook? That suggests content issues. Did you fail DKIM authentication? That's a technical configuration problem.

Prioritize fixes based on impact. Authentication failures should be fixed immediately. Content improvements can happen iteratively.

Best Free Email Deliverability Testing Tools

You don't need expensive enterprise software to test email deliverability effectively. Several free tools provide excellent insights.

Here are our favorites, broken down by what they do best.

Mail Tester (Best for Spam Score Checks)

Mail Tester provides instant spam score analysis with detailed explanations of what's affecting your score.

The interface is super simple. You send an email to their test address, and within seconds you get a comprehensive report. The tool checks authentication records, content analysis, blacklist status, and server configuration.

Best of all, it's completely free with unlimited tests.

MXToolbox (Best for Authentication and Blacklist Checks)

MXToolbox offers a suite of free tools for checking DNS records, authentication setup, and blacklist status.

Their blacklist check queries over 100 different blacklists simultaneously. Their SPF, DKIM, and DMARC validators provide clear explanations of configuration issues.

The free tier gives you everything most marketers need for regular deliverability testing.

Google Postmaster Tools (Best for Gmail-Specific Insights)

Google Postmaster Tools provides sender reputation data specifically for Gmail, which handles billions of emails daily.

You'll see your domain reputation, IP reputation, spam rate, authentication status, and feedback loop data. This helps you understand exactly how Gmail perceives your sending practices.

The tool is free but requires domain verification to access.

Mail Genius (Best for Actionable Recommendations)

Mail Genius not only tests your email deliverability but provides specific recommendations for improvement.

The reports highlight exactly what's wrong and how to fix it. The tool checks spam score, authentication, content issues, and design problems.

Free accounts get limited tests per month, but it's enough for regular monitoring.

Common Reasons Emails Land in Spam

Even with proper authentication and clean lists, emails can still end up in spam folders. Understanding common spam triggers helps you avoid them.

Let's look at the most frequent culprits we see causing inbox placement issues.

Poor List Hygiene and Invalid Addresses

Sending to invalid email addresses is one of the fastest ways to damage your sender reputation and land in spam folders.

When you send to addresses that bounce, spam traps, or typos, email providers notice. High bounce rates signal that you're not maintaining your list properly or that you purchased questionable contacts.

This is exactly the problem mailfloss solves automatically. We integrate with over 35 email service providers including Mailchimp, HubSpot, ActiveCampaign, Klaviyo, and Constant Contact to automatically clean your list every day.

Our system removes invalid addresses and fixes typos before they cause deliverability problems. Setup takes 60 seconds, and then it works completely in the background.

Missing or Broken Authentication

We mentioned this earlier, but it's worth repeating because authentication failures are so common and so damaging.

If your SPF, DKIM, or DMARC records are missing, misconfigured, or broken, many email providers will automatically filter your emails to spam or reject them entirely.

The fix is technical but straightforward. Most email service providers offer step-by-step guides for setting up authentication records correctly.

Spammy Content and Design Choices

Certain content patterns trigger spam filters consistently across all email providers.

Subject lines with excessive capitalization or too many exclamation points get flagged. Body content with too many links (especially shortened URLs) looks suspicious. Emails without a clear unsubscribe link violate CAN-SPAM regulations.

Images without alt text, hidden text, misleading subject lines, and excessive use of spam trigger words ("free," "guaranteed," "act now") all increase your spam score.

The solution is simple: write like a human, not a spammer. Focus on valuable content, clear messaging, and respectful communication.

Low Engagement and Sending to Inactive Subscribers

Email providers track engagement metrics for every sender. If recipients consistently delete your emails without opening them or mark them as spam, your sender reputation suffers.

Continuing to send to subscribers who never open your emails signals that you're not paying attention to engagement. Email providers interpret this as spam-like behavior.

Implement re-engagement campaigns to win back inactive subscribers. If they still don't engage, remove them from your list. A smaller, engaged list performs better than a large, disinterested one.

How to Improve Your Email Deliverability Test Results

Testing reveals problems. Now let's talk about fixing them.

These improvements will boost your spam score, increase inbox placement, and strengthen your sender reputation.

Set Up and Verify Email Authentication

If your deliverability test showed authentication failures, this is your first priority.

Log into your domain registrar or DNS hosting provider. Add the correct SPF, DKIM, and DMARC records to your DNS settings. Your email service provider should give you the exact records to add.

After adding the records, wait 24-48 hours for DNS propagation. Then re-test your authentication using MXToolbox to verify everything is working correctly.

Clean Your Email List Immediately

Remove invalid email addresses, fix typos, and eliminate contacts that consistently bounce or never engage.

You can do this manually by uploading your list to verification tools. Or you can automate the entire process with mailfloss, which connects to your email platform and handles cleaning automatically every single day.

We integrate with platforms like Drip, ConvertKit, AWeber, GetResponse, and Campaign Monitor with just a few clicks.

Optimize Email Content for Deliverability

Review your email content based on your spam test results. Remove or reduce spam trigger words. Balance text and images properly. Ensure all links work correctly.

Add a clear, visible unsubscribe link in every email. Use descriptive alt text for all images. Avoid excessive punctuation in subject lines.

Write subject lines that accurately reflect your email content. Misleading subject lines get flagged by spam filters and annoy subscribers.

Implement a Warmup Process for New Domains or IPs

If you're sending from a new domain or IP address, you need to warm it up gradually.

Gradually warm up new dedicated IPs by increasing send volume over several weeks.

Start by sending to your most engaged subscribers first. Gradually increase volume over several weeks. This builds positive sending history with email providers before you send at full scale.

Monitor Deliverability Regularly

Email deliverability isn't a set-it-and-forget-it situation. Regular monitoring helps you catch problems before they become serious.

Run deliverability tests monthly (or weekly during heavy sending periods). Track your sender reputation scores using tools like Sender Score and Google Postmaster Tools.

Watch your engagement metrics closely. Declining open rates or increasing spam complaints indicate emerging deliverability issues.

Testing Gmail, Outlook, and Yahoo Inbox Placement

Different email providers use different filtering algorithms and criteria. What lands in the inbox on Gmail might go to spam on Outlook.

Testing inbox placement across major providers helps you understand your actual deliverability performance.

Gmail-Specific Deliverability Factors

Gmail uses sophisticated machine learning algorithms to determine inbox placement. They heavily weight user engagement signals.

If Gmail users consistently open, read, and click your emails, Gmail learns that your content is valuable. If users consistently delete without opening or mark as spam, Gmail starts filtering your emails more aggressively.

Gmail also categorizes emails into tabs: Primary, Social, Promotions, Updates, and Forums. Marketing emails typically land in Promotions, which isn't necessarily bad if your audience checks that tab regularly.

Use Google Postmaster Tools to monitor your Gmail-specific sender reputation, spam rate, and authentication status.

Outlook and Microsoft 365 Considerations

Outlook (and Microsoft 365) use Smart Network Data Services (SNDS) to track sender reputation.

Microsoft places heavy emphasis on complaint rates. If Outlook users frequently mark your emails as junk, your reputation with Microsoft deteriorates quickly.

Outlook also maintains internal blacklists and uses third-party blacklist data more heavily than some other providers.

Monitor your Microsoft reputation through SNDS and watch for any blacklist issues that might affect Outlook deliverability specifically.

Yahoo Mail Deliverability Best Practices

Yahoo has historically been one of the strictest email providers regarding spam filtering.

Yahoo particularly emphasizes authentication. Proper SPF, DKIM, and DMARC setup is absolutely essential for good Yahoo deliverability.

Yahoo also closely monitors engagement metrics. Low open rates on Yahoo addresses can trigger aggressive filtering.

They participate in feedback loops, so make sure you're registered to receive complaints and handle them promptly.

Advanced Email Deliverability Testing Techniques

Once you've mastered basic deliverability testing, these advanced techniques provide even deeper insights.

Large-Scale Send Simulation

Some advanced tools let you simulate sending emails at scale to see how email providers respond under realistic conditions.

Simulate large-scale sends with advanced tools to monitor mailbox provider responses.

These tests reveal throttling issues, rate limiting, and filtering that only appears at higher volumes. They're particularly valuable if you send large batch campaigns regularly.

Continuous Monitoring and Alerting

Set up automated monitoring that alerts you immediately when deliverability metrics change significantly.

Monitor bounce rates, spam complaint rates, and sender reputation scores. Configure alerts when these metrics exceed acceptable thresholds.

Early detection means you can investigate and fix issues before they seriously damage your sender reputation.

Segmented Testing by Provider

Test how different segments of your list respond to identical emails. Break down results by email provider, engagement level, and subscriber age.

You might discover that your deliverability is excellent on Gmail but poor on Yahoo. Or that newer subscribers engage better than older ones.

These insights help you tailor your sending strategy and content for different audience segments.

Quick Answers to Common Deliverability Questions

How to check if an email address is deliverable?

Use email validation tools that verify syntax, domain existence, and mailbox availability. These tools detect invalid, inactive, or spam-trap addresses, preventing bounces and protecting sender reputation. mailfloss automatically performs these checks daily on your entire list.

How do you measure email deliverability?

Track inbox placement rate, bounce rate, spam complaint rate, and sender reputation using deliverability testing tools and platform analytics. Monitor where emails land across different providers and watch engagement metrics like open rates to gauge overall deliverability health.

Is Mail Tester free?

Yes, Mail Tester offers free deliverability testing with unlimited checks. You can test spam scores and analyze potential inbox placement issues without paying anything.

Start Testing Your Email Deliverability Today

Here's the thing: you can't improve what you don't measure.

Testing your email deliverability takes less than 15 minutes. The insights you gain can literally transform your email marketing results overnight.

Start with the simple three-step process we outlined earlier. Check your authentication records on MXToolbox. Test your spam score on Mail Tester. Run a blacklist check.

Those three free tests will reveal 90% of deliverability issues affecting your campaigns.

Once you've identified problems, fix them methodically. Set up authentication if it's missing. Clean your email list to remove invalid addresses. Adjust your content to avoid spam triggers.

And if you want to stop worrying about list hygiene completely, let mailfloss handle it automatically. We'll clean your list every single day, fix typos in email addresses, and remove problematic contacts before they hurt your sender reputation.

Your emails deserve to reach real inboxes. Testing deliverability regularly ensures they do.

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